Privacy Policy

Effective Date: January 18, 2025

At VexoBikeCare, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By using our website, vexobikecare.net, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide voluntarily, such as when you make a purchase, sign up for our newsletter, or contact us for support. The types of personal information we may collect include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card details, PayPal information, and other payment-related data.
  • Technical Data: Information about your device, browser, IP address, and browsing behavior on our site, collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To fulfill orders, process payments, and ship products.
  • Customer Support: To respond to inquiries and provide customer support.
  • Marketing: To send you promotional emails, newsletters, and offers (only with your consent).
  • Improvement of Services: To analyze customer behavior and improve website functionality.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal data, including:

  • Encryption: We use encryption technologies to secure your payment information.
  • Secure Servers: Our website uses secure servers for storing sensitive data.
  • Access Control: Only authorized personnel have access to your personal information.

Despite these measures, no system is completely secure, and we cannot guarantee the absolute security of your data. However, we are committed to ensuring its safety.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device to help us remember your preferences. You can disable cookies in your browser settings, but this may limit your experience on our site.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following cases:

  • Service Providers: We may share information with trusted third-party service providers who help us operate our website and process transactions (e.g., payment processors, delivery services).
  • Legal Compliance: We may disclose personal information if required by law or in response to a legal request.

6. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal information:

  • Right to Access: You can request a copy of your personal data held by us.
  • Right to Rectification: You can update or correct any inaccuracies in your personal data.
  • Right to Deletion: You can request the deletion of your personal information under certain conditions.
  • Right to Restrict Processing: You can ask us to restrict the processing of your personal data.
  • Right to Object: You can object to the processing of your personal information for marketing purposes.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that a child under 13 has provided personal information, we will take steps to delete that information as quickly as possible. If you believe we have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We recommend reviewing this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: